Custom CRM Software Development
Tailored CRM solutions designed to fit your business processes, improve efficiency, and enhance customer relationships.
What is Custom CRM Software Development?
A Customer Relationship Management (CRM) system helps businesses keep track of customers, automate tasks, and improve communication. But many off-the-shelf CRM platforms are built for large companies, with complex features that small businesses don’t need.
That’s where custom CRM software for small business comes in. Instead of paying for a bloated system full of unnecessary tools, we build a bespoke CRM that fits your exact business needs—nothing more, nothing less.
✔ Designed Around Your Business – A CRM that works the way you already do, rather than forcing you to change your processes.
✔ Automates Essential Tasks – Reduces admin work by automating emails, follow-ups, invoicing, and reporting.
✔ Keeps Customer Data Organised – A single system to track contacts, interactions, and sales, all in one place.
✔ Affordable & Scalable – No expensive licensing fees—just the best CRM software for small business needs.
Instead of a one-size-fits-all platform, custom CRM software development delivers a tailored, easy-to-use solution that makes a real impact on daily operations.
Who Should Use GCP and Why?
Small Businesses Looking for an Affordable CRM Solution
Many CRMs are too complex and costly for small businesses, packed with features they’ll never use. A custom-built CRM offers an affordable CRM software for small business owners, focusing only on what’s necessary.
Businesses That Want to Streamline Customer Management
If managing customer details, emails, and follow-ups feels disorganised, a basic CRM software for small business ensures all customer interactions are logged, tracked, and managed efficiently.
Companies That Need Automation Without the Overhead
For small teams juggling multiple roles, business automation can handle repetitive tasks like scheduling, invoicing, and reporting, freeing up time for more important work.
What is Included in Custom CRM Software Development?
✔ Contact & Customer Management – Keep all customer information, order history, and interactions in one easy-to-access place.
✔ Task & Follow-Up Automation – Automate repetitive tasks like sending follow-up emails, scheduling reminders, and tracking leads, ensuring no opportunity is missed.
✔ Sales & Invoicing Integration – Track deals from lead to sale, issue invoices, and manage payments without switching between different systems.
✔ Custom Reports & Insights – Generate reports that highlight the data you actually need, helping you track sales trends, customer behaviour, and overall performance.
✔ Seamless Integration with Existing Tools – Connect your CRM to your website, email, accounting, or marketing software for a streamlined workflow.
Why Choose Us?
Our Work
How AM Site Solutions Streamlined GA1 Audits with Smart QR Codes & Business Automation
For businesses that carry out inspections, audits, and compliance checks, efficiency is key. Every minute spent on manual admin work, data entry, and certificate processing is time that could be...
Custom Online Learning Video Platform for Food Safety Management Solutions
Bespoke Online Learning Video Platform allows Food Safety Management Solutions to offer accessible and engaging food safety courses to a wider audience.
Digitalising Big H The Plumbers
Big H The Plumber unlocked a 15% saving in the working week, meaning faster service, less paperwork, and more time focused on what matters most: their customers.
Tom O’Grady Heating and Plumbing
This bespoke app really benefitted Tom in the way he managed his operations. It not only saved time but also brought a new level of precision to the business
Instaspace
The project addressed the challenge of Health and Safety management and sets out a new normal for working with subcontractors. This case study demonstrates our company’s commitment to delivering bespoke solutions that address specific business challenges.
Salzburg Pocket Guide
Beautiful travel guide for Salzburg in Austria, built for iPhones. It features online and offline map, walking routes, commentaries on the various sights as well as suggested itineraries and practical information on shopping.
Ready to work with us?
What Our Customers Are Saying
We worked with GBA Solutions to develop our online food safety e-learning platform. Warren was excellent to work with throughout the entire process. Everything was delivered within the agreed time frame, demonstrating his reliability and professionalism.
I highly recommend Warren and his services at GBA Solutions to anyone in need of top-notch development work.
Mark Long
The end result surpassed what we could have hoped for, not only meeting all our criterion but also incorporating suggestions from Warren and resulting in a clean, user friendly App. From the first
phone call to handover, we found that Warren listened and delivered and is a genuine pleasure to deal with, handling our questions and demands, efficiently and calmly. We have absolutely no hesitation in recommending GBA Solutions.
GBA Solutions helped us take a big step forward in how we manage Health and Safety compliance. Warren was attentive and really understood our needs, making the development process smooth and efficient. The app itself has made the management of Health and Safety compliance much easier, and we’ve seen tangible time savings and improvements in our processes. GBA’s engagement rally helped enhance our operational efficiency.
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