Practical AI Solutions for Irish Businesses
We use AI where it takes real work off your team: reading documents, filling in records and answering routine questions, built into software that fits the way you work.
AI that takes real work off your team
GBA Solutions builds practical AI into business software for small and medium businesses in Ireland and Northern Ireland. We use it for the jobs that eat time every week, like reading invoices and statements, turning conversations into records and answering routine questions, and we build it into systems that fit the way you already work. A first version usually takes 4 to 8 weeks and costs €3,000 to €8,000.
We're not an AI consultancy and we don't add AI for the sake of it. Our starting point is the same as for any project: what's the problem, what is it costing you, and what's the simplest thing that will fix it. Sometimes that's AI. Often it's ordinary software or a small change to how something is done, and we'll tell you so.
Where AI is worth using
AI earns its place when the work involves reading, listening or understanding information that doesn't arrive in a neat, fixed format. Invoices from twenty different suppliers, bank statements, spoken notes and handwritten labels are all good examples. If the information is already in a spreadsheet or a form, ordinary automation is usually cheaper and more reliable.
AI we've built into business systems
These are real uses from systems we've built and run for Irish businesses, all in daily use or being rolled out now.
Reading invoices from email
Supplier invoices arrive in an inbox and are read automatically. The supplier, line items, VAT and totals are pulled out and shown to the office to approve, so nobody types them in.
Checking supplier statements
Month-end statements are read line by line and matched against the invoices already in the system, so missing invoices and differences are flagged instead of hunted for.
Analysing bank statements
Irish bank statements are read and their transactions summarised for a financial services business, instead of someone working through them line by line.
Turning meetings into records
A recorded meeting or spoken notes are transcribed and the answers are mapped into the right fields of a form, each marked with how confident the AI is, ready for a person to confirm.
Reading photos
Take a photo of a delivery label and the supplier, batch number and expiry date fill themselves in. Photograph a business card, or just speak your notes, and a new lead record is created.
Assistants and translation
Website assistants that answer customer questions from a business's own content, and automatic translation so staff can use an app in their own language.
A person stays in control
AI is very good at reading and understanding, but it isn't perfect. It can occasionally misread a figure or put an answer in the wrong place. So every AI feature we build has checks designed in from the start:
- A review step. What the AI has read is shown to a person to approve before it's saved into your records.
- Confidence markers. Anything the AI wasn't sure about is flagged, so your team knows exactly where to look.
- Sums that must add up. Where there are numbers, the system checks that lines, VAT and totals agree before anything goes through.
- Trust earned over time. As the results prove reliable, you can decide to let more go through automatically. That's your call, not ours.
AI or ordinary automation?
A lot of what gets sold as AI is really ordinary automation, and ordinary automation is often the better choice. It's cheaper to run, gives the same answer every time and is easier to test. Here's how we decide:
- Use ordinary automation when the information already arrives in a fixed format, such as a form, a spreadsheet or another system's data feed.
- Use AI when it arrives in many different shapes, such as documents from lots of suppliers, photos, handwriting or speech.
- Use both in most real systems: AI reads the messy part and ordinary software does everything after that.
You can read more about the ordinary side on our business automation page.
Working with the systems you already have
AI is rarely a separate product. It works best as one step inside a system your team already uses. The AI can pick up documents from an email inbox, from files your team uploads or from a phone camera, and send its results to a review screen, your records, a report or an export for your accounting package. Where we've built the whole system, it all sits together. Where you already have software, we'll look at how to connect to it.
Your data and AI
Putting business information through AI is a fair concern, especially with client or financial data. Here's how we handle it:
- We use AI providers under business terms that don't use your data to train their models.
- We put a data processing agreement in place where your data needs one.
- We only send the AI the information a task actually needs.
- Your own system and records stay on Google Cloud in an EU region, with nightly backups to separate storage.
Our security and data protection page has the full detail.
How an AI project runs
We start small and measurable, and grow from there.
Find the right job
We look at where your team's time goes and pick one job where AI would clearly save effort, such as one type of document.
Test it on your documents
We try it on a sample of your real documents or recordings, so you can see how well it works before building around it.
Build it in, with checks
We build the AI step into your system with a review screen and checks, usually as part of a first version in 4 to 8 weeks.
Measure and expand
Once it's proving its worth, we extend it to more document types or more of the process, at a pace that suits you.
Related services and reading
- Business automation for the ordinary automation that sits around AI
- Custom software development for the systems AI is built into
- NatterNinja, our AI website assistant for small businesses
- How AI agents are helping Irish SMEs save time and money
- How AI assistants actually work, explained simply
- Security and data protection
Frequently asked questions
How can AI help a small business in Ireland?
The most useful jobs for AI in a small business are the repetitive ones that involve reading or listening: pulling the details out of invoices, statements and forms, turning a recorded conversation into a filled-in record, reading photos of labels or business cards, translating content for staff, and answering routine customer questions. AI does the first pass and a person checks it.
What does AI automation cost?
AI is usually one feature inside a wider system rather than a project on its own, so it falls within our normal price ranges. A first version of a system typically costs €3,000 to €8,000 and a mid-sized system €8,000 to €12,000. The AI provider's running cost is usually small for the volumes a small business handles, and we'll estimate it for you before you commit.
Can AI read our invoices and supplier statements?
Yes. We've built systems where invoices and statements arriving by email are read automatically, with the supplier, line items, VAT and totals pulled out and shown for someone to approve. Statements can then be matched against the invoices already in the system, so differences are flagged instead of found by hand.
How accurate is AI at reading documents?
It's very good, but not perfect. A figure can occasionally be misread, which is why we always design a check into the process: totals that must add up, a review screen before anything is saved, and confidence markers on anything the AI wasn't sure about. You stay in control of what goes into your records.
Is it safe to put our business data through AI?
It can be, if it's set up properly. We use AI providers under business terms that don't use your data to train their models, put a data processing agreement in place where your data needs one, and only send the AI the information the task needs. Your own system and data stay on Google Cloud in an EU region.
Do we need AI, or would ordinary software do the job?
Often ordinary software or a simple automation is cheaper and more reliable. AI is worth it when the work involves reading, listening or understanding things that don't arrive in a fixed format, such as documents from many different suppliers or spoken notes. We'll tell you which you need.
Can AI work with the software we already use?
Usually, yes. AI can read from an email inbox, documents you upload or data from your existing systems, and send its results into your records, a review screen or a report. Where an older system has no way to connect, we'll look at the best workaround with you.
Can you build an AI assistant for our website?
Yes. We build website assistants that answer customer questions from your own website and documents, and capture enquiries when you're not available. Our own product NatterNinja does exactly this for small businesses, and we can also build assistants into your own systems for staff.
Will AI replace our staff?
That isn't how we use it. The aim is to take the copying, typing and searching off your team so they spend their time on the work that needs a person, like checking, deciding and talking to customers.
How long does it take to add AI to a system?
A focused AI feature, such as reading one type of document into a review screen, can usually be built and tested within a first version of 4 to 8 weeks. We start with a small, measurable job and expand once it's proving its worth.
Wondering whether AI could help your business?
Tell us about the job that's eating your team's time. We'll tell you honestly whether AI, ordinary software or a simple change of process is the right answer.