For businesses that carry out inspections, audits, and compliance checks, efficiency is key. Every minute spent on manual admin work, data entry, and certificate processing is time that could be better spent on serving customers.
That’s exactly why AM Site Solutions decided to invest in a bespoke software solution to streamline their GA1 audit process. Their team was already delivering a high level of service, but they recognised that automating repetitive tasks could free up valuable time and make things even easier for their customers.
By adopting a custom business automation software solution—complete with QR code-enabled certificates—AM Site Solutions has not only saved time but also enhanced the customer experience, setting a new benchmark for efficiency in the industry.
The Challenge: A Time-Intensive GA1 Certification Process
AM Site Solutions prides itself on delivering a professional, customer-focused service. However, like many businesses in the inspection and compliance industry, their GA1 audit process involved a lot of manual steps.
After each inspection, engineers had to record data on-site, then return to the office to finalise reports and issue certificates. This extra step added unnecessary admin time and meant that certificates weren’t always available immediately after the inspection.
Retrieving past certificates could also be time-consuming. While the team had good record-keeping systems, searching for old certs took longer than it should have, particularly when customers needed quick access.
AM Site Solutions saw an opportunity to optimise their workflow, reduce repetitive admin tasks, and give customers instant access to their compliance documents.
The Solution: GA1 Audit Software with QR Code-Enabled Certs
Working closely with AM Site Solutions, we designed a tailored business automation software solution that simplified audits, automated reporting, and made certification seamless.
The new system allows engineers to record inspection data digitally on-site, instantly generating a fully compliant GA1 certificate—no extra admin steps required.
To enhance the customer experience, we introduced QR code-enabled certs. Now, every GA1 certificate is assigned a unique QR code, which is placed on the machine. Customers, site operators, and admin staff can simply scan the QR code with their phone to access the certificate instantly—no need to search through emails or files.
If an inspection needs to be updated or renewed, the QR code always links to the latest version of the cert, ensuring customers have real-time access to their compliance records.
This solution not only speeds up internal processes but also adds value for customers, making it easier for them to stay compliant and retrieve documents on demand.
The Results: More Efficiency, No Delays, and a Better Customer Experience
Since implementing their custom-built GA1 audit software, AM Site Solutions has seen a dramatic improvement in efficiency:
- 312 hours saved per year in admin work – The team no longer has to manually process reports and certificates.
- 180 hours saved per year for site engineers – Inspections are now faster and more streamlined.
- Instant GA1 cert access – Customers no longer have to wait for their certs; they can simply scan the QR code and retrieve them instantly.
- Better compliance tracking – Every machine now has a full digital certification history, making renewals and audits hassle-free.
“This software has transformed how we handle GA1 audits. What used to take hours now happens in minutes, and our customers love the QR codes—they can access their certs instantly, anytime, anywhere.” – Alan Mooney Site Solutions
Innovation in Action: QR Codes Are Changing the Industry
This isn’t just about saving time—it’s about raising industry standards. The combination of custom-built software, workflow automation, and QR codes has made GA1 certification faster, simpler, and more accessible than ever before.
- Instant document retrieval – No more delays or searching for lost certs.
- Effortless re-certification – QR codes always link to the latest version, making compliance tracking simple.
- Better customer experience – Customers now have on-demand access to their compliance documents, whenever they need them.
And the best part? This solution isn’t just for GA1 audits.
Any business that conducts surveys, inspections, compliance assessments, or certification processes can benefit from similar custom business automation solutions to improve efficiency and enhance customer service.
Want to Automate Your Inspections & Certifications? Let’s Talk.
If your business is still relying on manual audits, slow admin work, and outdated paperwork, there’s a smarter way to work.
We specialise in custom software development for small businesses, helping companies like AM Site Solutionseliminate repetitive tasks, improve workflow automation, and deliver a better customer experience.
And if you’re looking for even more ways to boost efficiency, we can integrate AI-powered automation for advanced features like predictive analytics, smart scheduling, and automated compliance tracking.
Get in touch today to see how we can help your business work smarter, not harder.
